# I can't find a solution

If you couldn't find any answer to your problem, please inquire by email. In doing so, make sure to include the following information:

- Your environment information such as the version of OS, the version of CotEditor, your machine model, and so on.
- What the problem is, in clear and concrete words.
- What you've already tried to fix it, if any.

The email address you should send to is:

- nakamuxu <webmaster@aynimac.com>